Refund Policy

Because we provide an intangible good in the form of use of our software, there are no items that you can return for a refund. While we continually strive to ensure your complete satisfaction and communicate our software's functionality in advance of your purchase, it is possible that our service does not perform as expected. Our refund policy in those rare circumstances are:

  • You have 30 days from the date of purchase to let us know that you'd like to terminate service due to service-related problems (with specifics about service issue) and receive a refund.
  • We will credit the card you used to make the purchase when possible, otherwise we'll mail you a check.
  • To prevent abuse of our refund policy, we reserve the right to deny you further access to our software for a period of 12 months following the refund.

Have a Question?

Have a question or comment about Jituzu? We'd love to help! Let us know what we can do for you.

Support hours: Mon - Fri 8am - 5pm Pacific Time

  • Location-pin Icon
    Jituzu, Inc.
    8508 W. Gage Blvd, Ste B101
    Kennewick, WA 99336
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    1-877-820-4153

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    info@jituzu.com

Interested in some free training?

We offer free webinar training online for our Jituzu users.

There are intro classes for you new to Jituzu and more in-depth classes for those of you who have been with us a while.

Learn more

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